What is the GMC Intellilink?

What is the GMC Intellilink?

The Intellilink system is an infotainment system in Buick and GMC vehicles. Starting in 2012 with the GMC Terrain, the Intellilink allows users to connect compatible smartphones to the vehicle's intuitive infotainment system. 2019 and newer GMC models use the same technology, but it is under a different name, the GMC Infotainment System.

In Chevrolet vehicles, it is known as MyLink. MyLink has the same functionality as Intellilink and GMC Infotainment System.

What are some features of the GMC Intellilink?

Here is a list of available features in the GMC Intellilink:

1. Apple Carplay - This feature allows users to connect their Apple iPhone to the GMC Intellilink.

2. Android Auto - This feature allows users to connect their Android phone to the GMC Intellilink.

3. Voice Commands via the hands-free voice control system - This feature allows users to control different features with just their voice, such as making phone calls and tuning the radio.

4. Bluetooth phone call support and music - This feature allows users to wirelessly make phone calls and listen to their favorite music.

5. USB Ports (Sometimes located in the center console) - The USB ports allow the user to connect and charge their phone.

6. Radio Stations and HD Radio - Explore crystal clear radio stations with this feature.

7. GPS (with map view) - Arrive at the correct destination with this feature.

8. Display Screen - Depending on the model, the display screen can be up to 8 inches.

9. Available 4g LTE wi-fi (wifi) - On newer models, wifi is available as an in-car hotspot to keep you and your passengers connected.

10. MyGMC and MyBuick - mobile app compatibility (vehicle app) - With the MyGMC mobile app or MyBuick app, the user can see active recalls and request certified service at a dealership. Also with the MyGMC or MyBuick app, a user can request roadside assistance with an active Onstar Safety and Security Plan, or if the vehicle is still in warranty.

11. Explore other apps - Apps like Pandora, iHeartRadio, or Spotify allow users to stream music through the GMC Intellilink.

---

Frequently Asked Question

Where do I find wiring diagrams and step-by-step repair procedures for a GMC, Buick, or Chevrolet?

The best online resource I use is Alldatadiy.com.

---

Which Buick and GMC models have the Intellilink (or GMC Infotainment System)?

Here is a list of the Buick and GMC models that have Intellilink (or GMC Infotainment System):

Buick Car and SUV

• 2012 to present Buick Verano

• 2016 - 2019 Buick Cascada

• 2012 - present Buick LaCrosse

• 2012 - 2020 Buick Regal

• 2013 - present Buick Enclave

GMC Truck and SUV

• 2013 - present GMC Terrain

• 2013 - present GMC Acadia

• 2014 - present GMC Sierra

• 2015 - present GMC Canyon

• 2015 - present GMC Yukon/ Yukon Denali

• 2015 - present GMC Yukon XL/ Yukon Denali XL

What mobile device(s) are compatible with the GMC Intellilink?

Having a compatible smartphone is key to the full functionality of the Intellilink.

• Iphones

• iPhone® 12

• iPhone 11 Pro Max

• iPhone 11

• iPhone XS Max

• iPhone XS

• iPhone XR

• iPhone X

• iPhone 8 Plus

• iPhone 8

• iPhone 7 Plus

• iPhone 7

• Android Devices

• Google Phones

• Pixel™ 4

• Pixel 3a

• Pixel 3

• LG

• LG G8 ThinQ

• Motorola

• Moto G7

• Moto G6

• Oneplus

• OnePlus 7

• Samsung

• Galaxy® S20

• Galaxy Note10+

• Galaxy A20

• Galaxy S10+

• Galaxy S10

• Galaxy Note9

• Galaxy S9+

• Galaxy S9

What is the Bluetooth pairing process on the GMC Intellilink?

Some users experience a hard time pairing their cell phone to the Intellilink system. Below is a step-by-step process to help you pair your device.

Before you pair your smart phone, there are a few steps to prepare it for pairing. The steps can usually be found in the phone settings app on your phone.

1. Make sure the Bluetooth capability is on.

2. Make sure it is “discoverable.” This means that other Bluetooth devices can find it when doing a Bluetooth search.

After the initial steps are completed, you can follow the steps below to pair your device with the infotainment screen.

1. Press the "Home" button.

2. Press the "Phone" icon.

3. Press the "Search Device" option.

4. Select the device you want to pair.

Note: On phones with Simple Secure Pairing (SSP), the device will pair with Intellilink. If your device does not have Simple Secure Pairing, you will be asked to enter or confirm a code displayed on the screen.

When your smartphone is paired you will be able to explore your music collection, have phone book access, and view text messages through your Intellilink display.

When the pairing process is done you can press the Phone Button (Voice Activation button) on the steering wheel to call a contact from your phone book.

• For the phone to work, it depends on service availability and an active service plan with a mobile provider.

Problems with the Intellilink:

Here are the top five problems with the Intellilink:

1. Touch Screen (Infotainment Screen) does not respond

2. Black Screen

3. Glitches

4. Unable to pair a device

5. Software issue

Having troubles with Intellilink can ruin your vehicle experience, especially for new car buyers. If you experience problems with your touch screen (infotainment screen), seek a GMC dealership or automotive repair shop for repairs and professional installation of a new touch screen, if needed. Take a look at this case study that shows a touch screen replacement.

How to reset your Intellilink.

If you are having trouble with your Intellilink, it may be possible to fix the issue with a reset.

Here are the steps to reset your Intellilink through the touchscreen menu:

Note: this will reset the Intellilink back to the factory settings and in turn erase all personal settings. Be sure to note which apps were downloaded and radio stations were saved.

1. On the home screen, press “Settings."

2. Press the "Return to Factory Settings" option.

3. Select "Restore Vehicle Settings.”

4. Press “Continue."

5. Intellilink should be reset to the original settings and ready for the personal setting to be added.

---

Disclaimer and Disclosure:

Due to factors beyond the control of DiagnosticMechanic.com, it cannot guarantee against unauthorized modifications of this information, or improper use of this information. DiagnosticMechanic.com assumes no liability for property damage or injury incurred as a result of any of the information contained in this website. DiagnosticMechanic.com recommends safe practices when working with power tools, automotive lifts, lifting tools, jack stands, electrical equipment, blunt instruments, chemicals, lubricants, or any other tools or equipment seen or implied in this website. Due to factors beyond the control of DiagnosticMechanic.com, no information contained in this website shall create any express or implied warranty or guarantee of any particular result. Any injury, damage or loss that may result from improper use of these tools, equipment, or the information contained in this website is the sole responsibility of the user and not DiagnosticMechanic.com.

DiagnosticMechanic.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. In many of our case studies, articles, and tool reviews, we may earn a small commission when readers purchase products through our links.